The Social Innovation Lab Kent (SILK) is a small team based within Kent County Council set up in 2007 to 'do policy differently'. Our early projects led to the development of a human-centred methodology and toolkit which draws on tools from social science, community development, business and design. By working in a participatory way across sectors and disciplines, the SILK approach is able to address seemingly intractable and complex problems. It can be applied to strategy, service design and sustainable community projects. Over the years we have worked within the subject areas of families, housing, reducing re-offending, young people, dementia, and migration to name but a few. We currently sit within the Strategic Commissioning Directorate in the Strategic Business, Development and Intelligence team and are continuing to work across the whole of Kent County Council.